At Nagaland Lottery State, we are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, purchase lottery tickets, or participate in our services. By using our platform, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, age, contact details (email, phone number, address), and identification proofs (e.g., Aadhaar, PAN) for account registration and prize claims.
- Transaction Data: Payment details (credit/debit card, UPI, net banking) for ticket purchases. Note: We do not store full payment card numbers.
- Technical Information: IP address, browser type, device details, cookies, and usage patterns to improve website functionality.
- Lottery Participation Data: Ticket numbers, draw dates, and results.
2. How We Use Your Information
Your data is used for the following purposes:
- To process lottery ticket purchases and verify transactions.
- To communicate draw results, promotional offers, or policy updates via email/SMS.
- To validate prize claims and disburse winnings securely.
- To enhance user experience, troubleshoot technical issues, and analyze website traffic.
- To comply with legal obligations, including fraud prevention and tax reporting.
3. Data Sharing and Disclosure
We may share your information only under these circumstances:
- Third-Party Service Providers: Trusted partners (payment gateways, IT support) who assist in operations, subject to strict confidentiality agreements.
- Legal Requirements: To comply with court orders, government regulations, or lawful requests from authorities.
- Business Transfers: In case of mergers, acquisitions, or asset sales, user data may be transferred to the new entity.
- Prize Verification: Sharing winner details (name, ticket number) publicly as mandated by law.
We do not sell, rent, or trade your personal data to unauthorized third parties.
4. Data Security
We implement industry-standard measures to protect your information:
- Encryption: SSL/TLS protocols for secure data transmission.
- Access Controls: Restricted access to personal data for authorized personnel only.
- Regular Audits: Security assessments to identify and address vulnerabilities.
While we strive to protect your data, no online platform can guarantee absolute security. Users are advised to safeguard their account credentials and report suspicious activity immediately.
5. User Rights and Choices
You have the right to:
- Access/Update: Review or correct your personal information via your account dashboard.
- Data Deletion: Request removal of non-essential data, subject to legal retention requirements.
- Opt-Out: Unsubscribe from promotional communications via links in emails/SMS.
6. Cookies and Tracking Technologies
We use cookies to:
- Remember user preferences (e.g., language, login sessions).
- Analyze website traffic through tools like Google Analytics.
- Deliver targeted ads (third-party cookies may be used by advertisers).
You can disable cookies via browser settings, but this may limit website functionality.
7. Retention of Data
We retain personal information:
- For as long as your account is active.
- As required by law (e.g., transaction records for 6 years under Indian tax laws).
- Until prize claims are verified and resolved.
8. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on our website with a revised effective date. Continued use of our services implies acceptance of the updated terms.
9. Contact Us
For questions, data requests, or concerns about this policy, contact:
Nagaland Lottery State
Email: astha7459@gmail.com
Effective Date: 08-April-2025
This Privacy Policy complies with the Information Technology Act, 2000, and other applicable Indian laws. By using Nagaland Lottery State’s services, you acknowledge that you have read, understood, and agreed to this policy.